![]() Item Significantly Not as Described: The customers claim that the product they receive is significantly different from the merchant’s description.Item Not Received: The customers claim about ordering and paying for an unreceived product.Your customer can file a payment dispute for several reasons: Why does the PayPal payment dispute occur? ![]() ![]() Apart from the seller protection, you also need to be careful when transacting to reduce chances of fraudulent transactions. Though PayPal will protect buyers, there are also policies which are geared towards the protection of sellers from fraudulent buyers. In this case, the seller will be liable because the buyer will claim that they never received the item and there is nothing to prove they did. The item can be placed at the buyer’s door then stolen. Without tracking, the buyer may receive the item and claim that they have not set eyes on the package. PayPal, like any other online payment system, has policies which will work against sellers if they do not take the necessary steps to ensure that they deliver and can prove this. PayPal Dispute or Claim – What You Need To Know In most cases, sites that facilitate buying and selling are always on the buyer’s side which is why instead of waiting until you are dealing with a claim, you should take all the necessary measure to avoid giving the buyer a chance to grab your money before it is in your pocket. With these and other funny but serious claims you need all the information you can fit in your mind on how to protect yourself from some of these buyer claims. The person you are selling to might claim that they did not receive the item, they got the item in a damaged form or they got a rock instead of a Phone. PayPal is among the best payment methods that are available for e-commerce websites and when you, as a seller, are using this option, you might come across different claims by buyers. ![]()
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